Returns & Exchanges

At Viking Culinary, we stand behind the quality of our professional-grade cookware and kitchen essentials. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal with your order number and zip code to select the items you wish to send back and receive a return authorization.

2

Pack Your Items

Carefully place the unused products in their original packaging, ensuring all components and manuals are included to prevent damage during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.

4

Receive Your Refund

Once our warehouse inspects the returned cookware, we will process your refund to the original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing